Privacy
Policy
Last Updated: April 8, 2026. This policy explains how Ziply Sri Lanka collects, uses, stores, and protects your personal information.
01. Data Collection
Ziply collects information required to operate vehicle rentals safely and efficiently in Sri Lanka. This includes account details, booking information, communications, and technical usage data.
Core Data Pillars
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Identity & Verification Name, phone number, email, and license-related details used to verify bookings and user accounts.
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Booking & Technical Data Rental dates, selected locations, device/browser logs, and platform activity used for service reliability and security.
02. Information Usage
We use collected information to manage bookings, provide customer support, send service updates, prevent abuse, and improve platform quality. We do not sell personal information to third parties for marketing.
Information is shared only when necessary for platform operations, legal compliance, payment handling, fraud prevention, or support resolution. Access is limited to authorized personnel and trusted service providers.
03. Data Security
Precision Protection
We apply practical security controls including restricted access, secure data handling, and regular monitoring to protect user information.
04. Your Rights
You may request access to your personal data, ask for corrections, or request account deletion subject to legal and operational retention requirements.
Request Access
Request a summary of the personal data associated with your Ziply profile.
Erasure Rights
Request account deletion and data removal where permitted by applicable requirements.
05. Contact
For privacy-related questions, corrections, or requests, contact our support team.